• Proof of identity (POI)
• Proof of address (POA)

The proof of identity (POI) document must meet the following criteria:

• The full name on the document must match exactly with the name of the account holder.
• The date of birth must indicate 18 years or older.
• The document must be valid and not expired.
• The document must include a clear, official photograph of the account holder.
• Both sides must be provided if it’s a two-page document.
• All four edges of the document must be visible.
• The document must be high-quality, clear, and legible.
• It must be officially issued by the government.

Acceptable proof of identity documents include:

• Valid passport (including the signature page)
• Valid national identity card (if applicable in your jurisdiction)

• High-quality photo
• Scan (original, unaltered)

• .jpg
• .jpeg
• .png
• .pdf

The proof of address (POA) document must meet the following requirements:

• The full name of account holder, exactly matching the name on the proof of identity.
• The full name and residential address (no PO box addresses).
• The issue date, which must be within the past 3 months.
• All four edges of the document must be visible.
• The document must be high-quality, clear, and legible.
• The document should be displayed in multi-colour.

Acceptable proof of address documents include:

• Bank statement
• Utility bill (gas, electricity, water, phone, internet)
• Government-issued tax document