What should I do if I'm not receiving a verification code during account registration?
If you're having trouble receiving your email verification code during account registration, follow these steps to resolve the issue:
1. Double-check your email address.
- Ensure the email address you entered is correct, including spelling, domain (e.g., @gmail.com), and any special characters.
2. Check your spam or junk mailbox.
- Check your spam or junk folder in your email inbox. If you find the email there, mark it as "not spam" to ensure future emails reach your inbox.
- Email delivery may take a few minutes due to network delays or high traffic. Wait for 5-10 minutes and then check your inbox again, including all relevant folders.
3. Resend the verification code.
- If you still haven’t received the email, look for the “resend” option on the registration page and try sending the code again.
4. Verify your email filters.
- If you have custom email filters, make sure they aren't blocking emails from support@vantagemarkets.co.uk.
5. Clear your browser cache or use a different browser.
- Clear your browser’s cache and cookies, or try using a different browser to ensure there are no technical issues affecting the registration process.
If you’ve tried these steps and are still not receiving your verification email, please reach out to our Support Team at support@vantagemarkets.co.uk for further assistance.