Before making any withdrawals, please ensure you have sufficient funds in your account. Please note that ongoing trades with losses, a low margin balance, or other account restrictions may affect your ability to request a withdrawal. Additionally, withdrawals will only be processed once your proof of identity (POI) and proof of address (POA) documents have been successfully verified. To make a withdrawal:

On the client portal

1. Log in to the client portal.
2. Click "funds" in the menu and select "withdrawal".
3. Choose the account from which you want to withdraw money.
4. Enter the amount you wish to withdraw.
5. Select your preferred withdrawal method.
6. Provide the required information and click the "withdraw now" button.