Deposit

• How can I make a deposit?
• Why is my deposit not processed?
• What should I do if my funds were deducted but have not arrived?
• How can I resolve a negative balance?
• Why aren't my funds being deducted when I make a deposit?
• What should I do if I didn't deposit via the client portal?

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Withdrawal

• How do I make a withdrawal?
• How long does it take for a withdrawal to arrive?
• How to archive my credit card details if the card is no longer in use?
• Why have I not yet received my withdrawn funds?
• How can I save my bank information for future withdrawals?
• What withdrawal methods are available?

See all 14 articles

Internal Transfer

• How can I transfer funds with the same base currencies?
• How do I transfer funds between accounts with different base currencies?
• What should I do if I don’t see the option to transfer?
• Can I transfer funds to my friend's account?
• Are there fees for transfers between my trading accounts?