As per our withdrawal policy and AML regulations, withdrawals must be made to the same payment method used for the deposit. If your original payment method is unavailable (e.g., expired or cancelled), you can withdraw to an alternative method listed in your client portal, as long as it is in the same name as your trading account.

If you are unable to use the original payment method, please ensure the alternative method is verified and matches the name on your trading account. In some cases, you may be required to archive your unused credit card before proceeding with the withdrawal to ensure security and proper verification of your account.

For instructions on how to archive your card, please refer here.

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