Why has my deposit request been rejected?
Payment failures can occur for several reasons. Here are some common reasons and suggested actions:
Insufficient balance
Check your account balance to ensure there are sufficient funds for the payment. If your balance is low, you may need to add funds or choose an alternative payment method.
Incorrect payment details
Verify that all payment details (such as card number, expiration date, CVV) are entered correctly. Ensure the information matches your bank account or payment method.
3D secure authentication failed
Some transactions require additional verification via 3D secure (e.g., entering a one-time password). If this step fails, the payment will be declined. Ensure you complete all required authentication steps.
Bank rejected the transaction
Payments may be blocked by your bank's security settings. In these cases, it would be advisable to contact your bank directly to resolve any issues.
However, if your deposit request continues to be rejected after following these suggestions, please contact our Support Team via live chat or email support@vantagemarkets.co.uk for further assistance.
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